1. Who we are
PapecEDU ("PapecEDU", "we", "us") operates papecedu.com.ng and the Papec CBT platform, providing exam preparation, computer-based testing, and related educational services to students, schools, and organisations in Nigeria.
2. Information we collect
- Account information: name, email, phone number, password (hashed), school/organisation details.
- Usage data: practice sessions, exam attempts, scores, and progress within the platform.
- Payment data: processed by Paystack; we store transaction references and status, not card details.
- Device & technical data: IP address, browser type, device identifiers, and log data.
- Exam integrity data: for proctored CBT exams where webcam monitoring is enabled by an organisation, we may capture periodic snapshots and violation events (e.g. tab switches) tied to that exam attempt.
3. How we use your information
- To provide and maintain the practice, mock exam, and CBT services.
- To process payments and manage subscriptions.
- To send service-related notifications (results, reminders, account activity).
- To maintain exam integrity where proctoring is enabled by an organisation.
- To improve the platform, with your consent, through aggregated analytics.
4. Legal basis for processing
We process personal data on the basis of: performance of a contract (providing the service you sign up for), consent (analytics/marketing cookies, notifications), and legitimate interest (platform security and fraud prevention), consistent with the Nigeria Data Protection Act and NDPR.
5. Who we share data with
We share data only with service providers necessary to run PapecEDU: Paystack (payments), Supabase (file/data storage), Resend (transactional email), and our hosting providers (Render, Vercel). Organisations running CBT exams on PapecEDU can access their own candidates' results and proctoring data. We do not sell personal data.
6. Data retention
We retain account and exam data for as long as your account is active, and for a reasonable period afterward to comply with legal, accounting, or dispute-resolution requirements. Proctoring snapshots are retained per the organisation's exam settings.
7. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and may withdraw consent for non-essential cookies at any time via the Cookie Policy section below. Contact us using the details in Section 9 to exercise these rights.
8. Children's privacy
PapecEDU is used by secondary school students, some of whom are minors. Where a student is under 18, we expect a parent, guardian, or school to have authorised their use of the platform. We do not knowingly collect more data from minors than is necessary to provide the service.
9. Contact
For privacy questions or requests, contact us through the support channel listed on our website.